Should Affiliate Managers Run Their Own Campaigns?
Posted on June 24th, 2008 in Affiliate Marketing
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When Nickycakes signed up to his first affiliate network, he had a lot of questions. One of the first ones was something along the lines of, “Do you have experience doing PPC campaigns yourself?” The answer was no. He said his company wouldn’t let the Affiliate Managers run their own campaigns. It made sense at the time, so the Cakes figured this was the rule at all Affiliate Networks across the board. WRONG.
At some networks it is perfectly OK for Affiliate Managers to run their own PPC Campaigns. It’s up to the company to decide the rules for the Affiliate Managers, after all, and most justify the decision as good experience for the AM which will allow them to better guide new Affiliates. Great for new affiliates, not so great for experienced ones.
There are already plenty of reasons not to trust Affiliate Managers in general. (Please keep in mind that this doesn’t mean they are ALL untrustworthy. Nickycakes has great relationships with many of them.) These reasons have been detailed in a few past posts, but the major one is that by sharing the campaign data of a successful affiliate with all the unsuccessful affiliates, they can generate more income for themselves since they’re working on commissions. This means that there is almost no incentive for the Affiliate Managers to keep your campaign info private other than the extremely unlikely event that they will lose you as an affiliate if by some miracle you were to find out about it.
But Affiliate Managers running their own personal online marketing campaigns can add a whole new level of distrust to the game. Any information you give to such an Affiliate Manager about any of your campaigns, can and will be used against you, period. Sharing any of your campaign info with an AM does absolutely nothing to help the affiliate at all, and it’s a complete shock that they, most of the time, just give the info up like it’s a normal thing for your AM to be asking you what keywords are yielding the most profit. Seriously folks, get a clue.
Countless times, Nickycakes has been asked like…”Yo, why does my AM at X network keep asking to see my landing pages?” or “My AM at X network wants to put a tracking pixel on my landing page, whats up with that?” or the absolute best was “My AM suggested I send him the list of keywords I’m using so he can help me come up with some better ones.” Seriously, how do you people sleep at night?
So what information are you required to give to your affiliate network? F-ing NONE. NADA. Do not tell them ANYTHING unless it’s a matter of you getting paid your commissions or not, and even then you had better raise a big ass stink about it. You should be cloaking your referer data, because if you don’t do that, all your traffic sources and keywords are there for the affiliate network and merchant to see, plain as day. If you’re unsure how to do this, the prosper202 (or tracking202) software will do it for you, for free, as well as track your campaigns really damn well. But yeah, your AM’s don’t need to know ANYTHING about where your traffic is coming from, period. If they give you a reason such as “The merchant is unhappy with the lead quality.” and you have been running the campaign for less than a month or two, they’re likely LYING. Merchants usually take a few months to be able to get an idea of lead quality from a specific affiliate. If they still insist on getting the details, go elsewhere. There are hundreds of affiliate networks out there, and most of them have the same payouts and the same offers. If you don’t know where to find a network that isn’t going to try to steal your campaigns, jump on irc and the Cakes or someone else will be able to point you in the right direction.
Alrighty, cue the deluge of msn messages the Cakes gets from his AM’s every time he mentions that some affiliate managers are shady.
Keep it real.




June 24th, 2008 at 1:09 pm
Good post. It is such a big conflict of interest if your affiliate manager is allowed to run PPC campaigns. I was shocked when I found this out. The problem is even if network don’t all their managers to do PPC themselves they can just easily tell their friends what keywords and LPs are working and indirectly take advantage of the data they get.
Do you know how the AMs commission structure works? Do they get a cut off every lead or sale or do overal revenue amounts matter more. Either way I still don’t understand why AMs will rather lose your leads than give you a higher payout. Even if they only make a little bit on you, its better than losing all the leads you can get them for that offer.
June 24th, 2008 at 2:16 pm
Good idea and will follow thru
June 24th, 2008 at 2:27 pm
Ya this is one thing about affiliate marketing that drives me a little nuts.
An aff network should come out and say “We will never ask to see your landing pages or keywords and our aff managers are barred from running their own campaigns”
That be tight. I’d join.
June 24th, 2008 at 4:06 pm
Hiding your referrer data won’t work on the top 3 networks. They generally want to protect their top tier name brands. But if you are talking about some shitty green tea offer, by all means - hide the referrer. Eventually the network may try and strongarm you and say they aren’t going to pay unless you give them the URLs. I’ve had this happen to me before. In that case - you’re screwed. Have a backup clean URL if you are doing blackhat stuff - thats my only advice.
June 24th, 2008 at 7:11 pm
@mike: That’s why you make it clear before you work with them that you won’t be telling them shit. I’m not sure who you’re referring to as the “top 3″ but if you’re referring to directtrack style networks, then you’re pretty much wrong here man.
June 25th, 2008 at 4:26 am
@nickycakes: No, not talking about DT style networks…I was referring to Advertising.com, CJ.com, doubleclick/performics/google. They dwarf the amount of traffic any DT style network can bring and for the most part only sign top tier name brands. The brand image is so much of a concern that most of the time if they don’t know where your traffic is coming from - they don’t want your traffic.
June 25th, 2008 at 1:01 pm
Ive been reading you for months, and first time i decided to post since this is some EXTREMELY useful information. Thank you Thank you Thank you.
I always thought you have to show all referers, but had an uneasy feeling about that. Thanks for the post - stripping all of mine starting today
July 3rd, 2008 at 6:36 pm
I was about to post and say you needed to quit being lazy and post something here and then my feedreader suddenly anted up 4 posts back to 6-24-08. What’s the deal with that? My crap or your crap?
Any way great post. AMs should not be allowed to run their own campaigns. That is an obvious conflict of interest. It should be a no brainer.
July 5th, 2008 at 7:03 am
Great information. I have one question about tracking though. How can we understand which keywords from Google (organic traffic) convert?